Microsoft Technical Support
                                  (author unknown)

        A pilot's flying a small, single-engined charter plane with a couple of 
        really important execs on board. He's coming into Seattle airport, only 
        there is thick fog, less than 10ft of visibility, and his instruments 
        are out. So he circles around looking for a landmark. After an hour or 
        so, he's pretty low on fuel and the passengers are getting very 
        nervous. At last, in a small opening in the fog, he sees a tall building
        with one guy working alone on the fifth floor.
        
        The pilot banks the plane around and rolls down the window and shouts 
        to the guy, "Hi! Where am I?", to which the solitary office worker
        replies, "You're in a plane,". The pilot rolls up the window, executes a
        275 degree turn and proceeds to execute a perfect blind landing on the 
        runway of the airport 5 miles away. Just as the plane stops, so does 
        the engine as the fuel has run out.
        
        The passengers are amazed and one asks how he did it. "Simple," replies 
        the pilot, "I asked the guy in that building a simple question. The 
        answer he gave me was 100 percent correct, but absolutely useless; 
        therefore, that must be Microsoft's support office and from there the 
        airport is just 5 miles away on a course of 87 degrees! Any questions?"